Dear Beverly,

I want to thank you for the wonderful job you did in recovering my 1916 Steinway.
I bought the piano 2 years ago knowing it needed a great deal of restoration.  The fellow I contracted to do the job did a fine job on getting the exterior restored, but when the piano was delivered a year ago, it played poorly.  As I played it, I became more and more disappointed.
When I encountered you, it became a different story.  After you had fixed some major problems, and many detailed mechanical problems, the piano  once again played like a Steinway and sounded like a Steinway.  And it is wonderful.

Thank you, Beverly.  You have been a savior.



The hammer mechanism, called the action, is critical not only to producing sound, but to the feel of the keys as well. Minute cracks in the bridges or soundboard can affect the tonal quality, and point to problems that can worsen over time.

Tuning a piano involves more than adjusting the tension of each string. As part of every tuning, Piano Craft performs  a top-to-bottom inspection of the entire instrument, including all of its structural and mechanical parts. This thorough assessment can identify wear and other issues that are relatively easy to repair when diagnosed early but may require more costly repairs down the road.

Although a piano is not quite a living, breathing thing, treating it as though it is—with annual check-ups and tuning--will protect the investment, extend its longevity, and avoid costlier future restoration and repair.

Like any stringed instrument, pianos need to be tuned. To produce the 88 notes provided on most pianos, there are approximately 225 strings, each one precisely tensioned to a specific pitch. Whether a piano is played or stands idle, over time the tension varies and the piano goes out of tune. Tuning a piano at least once each year ensures a richer, truer and most consistent sound. 

Similar to a guitar or a violin, a piano’s strings run across wooden bridges which connect them to the wooden soundboard. Constant changes in temperature and humidity throughout the four seasons cause the thin wooden soundboard to expand and contract, unavoidably altering the tension on each string. The result is a piano drifting out of tune over time.


Piano Craft Services:

Your piano should be tuned at least once a year. With the changing of seasonal temperatures, along with the 30 or so tons of tension on the strings, it will cause a piano to go out of tune within a year. Contact us today for a free estimate.

Piano Fact